Testimonials

Details: Created on Friday, 13 January 2012 11:26; Last Updated on Sunday, 18 January 2015 17:40; Written by Administrator; Hits: 6799

“I found Mark very professional, helpful and friendly. I now have peace of mind that the HR side of my business is covered. It really helps to know and trust someone and always deal with the same person, rather than a random person at some call centre. Mark has also helped me on occasion on weekends when I have been working to some deadline. I have never had the 'I am currently out of the office' reply which often happens with bigger businesses. When you are a smaller business you sometimes need help outside normal office hours. I really appreciated this help.

Recently, we have become accredited training providers for ICB courses. We have had to jump through hoops and provide all sorts of paperwork and policies - some of which I had never heard of. Mark helped me with all of them. I would recommend this business because of their professionalism, dedication and willingness to provide exactly what a business needs when they need it.”

Jackie Hooper, Managing Director, The JDH Group

"This is the best recruitment experience I have had in many ways. The structure is excellent and the three stage process is conducive to having a long term relationship. The hassle was taken out of my hands and I have received regular feedback. I will definitely be using this service again.”

Douglas Haig, Managing Director, James Douglas Sales and Lettings

“As with many businesses, making efficient use of our resources is paramount to the organisations sustainability. We took the step to outsource our HR requirements for the first time and engaged Connective Business Solutions. The service from this company has been truly outstanding and has allowed us to operate with confidence knowing we have a professional no nonsense HR set up in place. Mark and the team have provided an expert, professional and pro-active service, working alongside our staff to ensure all our business needs are met in full. We had no hesitation in renewing our annual contract and unequivocally recommend Connective Business Solutions to anyone looking for a personal and effective HR service.”

David Sibbons, Principal, Coleg Elidyr

“When we were looking to outsource our HR requirements we knew we did not want a faceless ‘call centre’ service that provided ‘off the shelf’ advice and solutions. We signed up with Connective Business Solutions who now provide our business with an effective personal and professional service covering all our HR needs. We know who we are dealing with, seeing them regularly, and they work with us to give us what we want and need in terms of specific advice and policies. They are proactive and always at hand to respond to help. We now have the confidence to manage our employees with the correct procedures and policies so as to operate an efficient and specialised business.”

Peter Jones, Director, The Eden Centre

“I just wanted to let you know how pleased we are with your services and your company. Your approach has undoubtedly been the best and most constructive relationship I've had with someone in the HR industry. When I was looking for support for my growing company with the staff that we have I was very strict on the criteria. I wanted to have commercial advice that let me know where I stood with employment law and how it could work to get the best out of my staff, and for my staff, and not just a speaking law book.

You came through with this completely. I now have the confidence to act swiftly and decisively on issues that arise with employees knowing that I am following all the procedures correctly and can't be tripped up by a silly nuance in the law. Not only that but we have put significant steps into advancing towards our Investors in People. With the confidence or our systems behind me I can now look at truly developing my workforce in their skills but also in working with them to make the Seraph Group a better set of companies to work for, to give them clearer ideas, and vision as to what I want within the company and aligning their working goals to what Seraph needs to achieve. On top of this we have begun work on my line managers so that they are instilled with this confidence as well, making the business already start to run a lot smoother.”

Douglas Haig, Managing Director, The Seraph Group

"I would like to thank you and your team for all your support over the past 3 years. As Six Forward grew from 2 home-working Directors to a national company your support solutions grew with us.

Having been used to a corporate HR department, when faced with employing our first members of staff I was extremely grateful of the expertise that you patiently shared. As with all small businesses, we had a few bumps along the way but your advice always managed to blend the legal requirements, the commercial reality and human dimensions to produce win-win solutions for all. I knew that I could rely on you as my outsourced HR department leaving me free to focus on growing the business.

It has been a genuine pleasure to work with you and all the team at Connective Business Solutions and I have no hesitation in recommending your services to any company requiring HR support."

Dave Horsley, Director, Six Forward

“Angela was appointed as Project Manager for procuring our new HR system. Throughout the project I found Angela easy to work with and totally dependable. She was also reliable, knowledgeable and flexible in her approach. Angela has a very pleasant manner and a positive 'can do' attitude, essential in a project environment. Angela sorts issues without chasing and provides regular updates as she goes along, keeping everything on track.

Angela is able to gently guide customers / suppliers to achieve the project goals and has the ability of quickly assimilating new knowledge / techniques. She has excellent communication skills and I would be pleased to work with her again. I have no hesitation in recommending Angela”

Kerry Chown, Human Resources Manager, Sport Wales

“Connective Business Solutions have been a fresh breath of air to our business! Good professional advice, very cost effective and always willing to help.”

Rob Summerhill, Sales & Marketing Manager, Ambassador Fire & Security

“After getting to know Mark and his company and listening to great recommendations from people who had used his services before I thought I would enlist his help for my companies HR requirements. I couldn't be more pleased that I did. Mark is very knowledgeable in his field and gives me the comfort that as a company we are always up to date with our commitments as an employer and have the added benefit of his advice at the end of his phone 'hotline' should we ever need it. I highly recommend Mark's services to any business owner out there.”

Hayley Jones, Director, Rainbow Print

“Great service when needed to review my HR needs. Brought all my contracts up to date with minimal fuss. Would highly recommend.”

Jon Rees, Director, Rees IT Group

“ORBITS have partnered with Connective Business Solutions to offer Microsoft Office training to our clients. We chose Connective Business Solutions as we were searching for a partner who is flexible, knowledgeable in the areas we need covered and able to engage with our clients on both a 1-1 and group level. Angela provides all this and more, and the feedback we have received has been excellent. I would not hesitate to recommend both Angela and Connective Business Solutions for your training needs.”

Jim Lewington, Director, Original Business IT Solutions

“The Three Saints Hotel was looking for a new HR vendor to deal with all HR issues from paperwork to personal dealings. Upon meeting Mark and discussing my requirement I knew that this person and company would be the right choice. I am glad to say he was. He is a resourceful and professional person who has given what I needed, always available for advice and importantly giving the right advice which is essential. I have no hesitation in recommending Mark and Connective to any business.”

Onkar Singh, General Manager, The Three Saints Hotel

“I had a load of policies for my business and they were all written differently, Mark from Connective came and met with me and looked at what we needed and got rid of the policies that we didn't, and tidied it all up into a staff handbook. Mark also helped me with a difficult situation and when he gives advice its really easy to understand in plain english.”

Kevin Gutteridge, Owner, Grills Steakhouse Restaurant

“I would like to express my gratitude for the recent training Angela delivered to our National Governing Bodies as part of the IT Modernisation Project. The Microsoft Windows 7 and Office 2010 training was very well received and post-course feedback was all positive. One of the key benefits of the training was the low volume of support queries after the new equipment and software had been deployed which I attributed to the quality of the training. I was also impressed with the high standard of course materials provided to candidates. I would not hesitate to consider Connective Business Solutions for our future Sport Wales training needs and look forward to working together in the future.”

Simon Napper, Head of ICT, Sport Wales

“I have known Mark in a business capacity for over 12 years and have been using his HR services for the last few. His knowledge of the HR market is excellent and I find the flexible delivery of services and advice both suitable and cost effective. I have no hesitation in recommending Mark and Connective.”

Adam Rees, Partner, City Group Financial Advisors

“I was lucky enough to receive Mark's advice on a very important issue affecting my career. Thank you Mark for being so helpful. Highly recommended.”

Neil Rose, Business & Life Coach

“If you need HR advice from a straight talking, and genuine nice guy, then Marks your man! Simple as that.”

Steve White, Managing Director, Thornbury Collections

“Mark has been very helpful recently in regard to a disciplinary procedure involving gross misconduct. Despite the complexity of the situation, from a brief conversation he responded with relevant and very useful information very quickly. I am happy to recommend his services to others.”

Keith Poultney, Financial Advisor

“Mark means business. In all my dealings with Mark, I have always found him to be a highly skilled HR and business professional. Mark is easy to work with and is very knowledgeable in his field. People are important to him and this is reflected in his approach to HR and business.”

Graeme Layzell, Owner, Life In Motion

“I have known Mark for a couple of years now, we have worked together on a mutual project. Mark is very supportive and has a wealth of knowledge which proved to be invaluable. Mark is also a very friendly and helpful individual that is always willing to support fellow business owners, which is why I would recommend Mark to any business, the services his company provide are second to none. Mark is also very committed and delivers a quality service on time every time.”

Martin Biginelli, Owner, Coaching Four Success

“I met Mark through a mutual contact, I was impressed with his professionalism and passion for his business and services provided to his clients. He is a well connected individual and a great connection to have. Mark has provided me with valuable client introductions and is considered a key part of my network.”

Neil Blockley, Business Support Manager, WAG Regional Centre Service

“I can without doubt recommend Mark and Connective for any staffing issues within your business. I hold the uttermost confidence in recommending his HR skills whilst I also understand local businesses have been extremely impressed on price and service delivery.”

Ben Rogers, The Best of

“We have used Jon to advise on our on-going risk assessments. Jon and the team have always delivered their advice promptly with little fuss. Our business relies on the team to get the job done right first time and they always deliver on what they commit to us. Thanks to Jon and the team for their continued support of our business.”

Managing Director, Car Services

“Like many SME contractors I was always fairly reticent when it came to talking about or implementing Health & Safety in my own business. The thought of the cost and on-going paperwork always made H&S a chore not a necessity. I was introduced to Jon and he changed my whole opinion of H&S and what it is all about. His simple approach and honest advice has changed my view on H&S and how much it can benefit my business.”

Contracts Manager, Construction Company